We kick off our first thought leadership publication of 2021 with everyone’s favorite topic and one that has been a recurring pain point since the start of the pandemic – guidance – in which we will provide our proprietary research and considerations based on surveys comprising:
At the onset of COVID-19 and throughout 2020, investors were very understanding of companies that withdrew and did not reinstate guidance given the continued uncertainties. However, in our most recent Inside the Buy-side® Earnings Primer™ survey, the majority of investors expect companies to return to historical guidance practices and reinstate outlooks.
Despite the year-end spike in COVID-19 cases and uncertainties about both vaccine timing and individuals’ willingness to be vaccinated – the #1 concern identified this survey – 77% agree companies that historically provided guidance should return to this practice. Still, the majority caveat that this may be challenging for some companies and, as one investor aptly summed up general sentiment, “I would rather have no guidance than guidance that is not based on a 90% confidence level that it will be achieved.”
A total of 82% note they will understand if a company that historically gave guidance elects not to for 2021, as long as “there is clear rationale.” Still, a combined 52% note they will view those that issue outlooks more favorably.
In lieu of annual guidance, investors have a strong appetite for more color. The majority request additional qualitative guidance, including “other KPIs” and end market trends and nearly half favor more robust commentary than the company provides in a normal year. While investors expect those that historically gave quarterly guidance to continue doing so, few are seeking companies that aren’t comfortable giving annual guidance to revert to providing quarterly instead.
In line with investor expectations, nearly two-thirds of IROs that will not give annual guidance plan to give more qualitative guidance/trends, while fewer than 20% report their companies will issue quarterly guidance.
More than half of companies that are giving guidance will provide revenue and EPS (in line with our historical research) and, to a much lesser extent, EBITDA, organic growth and FCF. If you’d like sector-specific data, we are happy to provide.
Based on interviews with more than 15,000 investors, our research maintains expectations management is the X Factor in shareholder value creation, in that best-in-class management teams consistently demonstrate an ability to control the narrative and under promise and over deliver.
Leveraging deep research-based insights and experience, we have extensive expertise in guidance setting and strategy, as well as a track record in helping companies effectively manage expectations. While investors will be understanding of companies with significant uncertainty and a clear rationale for not providing guidance, the broad-based view and our channel checks reveal the expectation is that companies will return to historical practices and we’re here for you – as a sounding board, advisor and investor communications expert.
As always, we hope you find our primary research, data, insights, and best practices helpful.